Klinicq - Healthcare

Klinicq is an advanced healthcare management software designed to streamline patient care through innovative telemedicine solutions.

Case Study 15 Nucleo2x

Overview

Klinicq is an advanced healthcare management software designed to streamline patient care through innovative telemedicine solutions. The platform includes a mobile app and website that enable patients to book appointments, request video consultations, and receive e-consults. Klinicq facilitates online e-consultations, particularly beneficial for follow-ups, post-surgery care, and ongoing medication management. With the ability to conduct video appointments and access electronic medical records (EMR) during calls, clinicians can provide a comprehensive care experience remotely. Additionally, the system supports issuing digitally signed secure prescriptions, ensuring a seamless and secure consultation process.

Goals

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Challenges

Integrating comprehensive telemedicine features while ensuring robust data security and regulatory compliance was a significant challenge. We encountered difficulties managing the high volume of simultaneous video consultations and maintaining a seamless user experience. Additionally, handling complex medical data securely and ensuring that all digital interactions met stringent healthcare regulations required meticulous planning and execution. Balancing these factors to deliver a reliable and user-friendly solution demanded innovative problem-solving and continuous adjustments throughout the development process.

Solutions

To address these challenges, we implemented advanced encryption protocols to secure patient data and ensure regulatory compliance. We optimized the video consultation feature to handle high traffic volumes smoothly, reducing lag and improving user experience. By integrating real-time monitoring and automated backups, we enhanced system reliability and data integrity. Continuous user feedback and iterative improvements allowed us to refine features and resolve issues promptly, ensuring a robust and seamless telemedicine platform for both patients and healthcare providers.

Features

1

Appointment Booking

Allows patients to schedule appointments with ease, reducing wait times and streamlining clinic operations.

2

Video Consultations

Facilitates face-to-face consultations via video, enabling remote medical interactions.

3

E-Consultations

Supports online consultations for follow-ups and chronic condition management.

4

Electronic Medical Records (EMR)

Provides access to patient history during consultations for informed decision-making.

5

Secure Digital Prescriptions

Issues prescriptions electronically with secure digital signatures.

6

Patient Portal

Offers a user-friendly interface for patients to manage appointments and view medical records.

7

Real-Time Notifications

Sends appointment reminders and updates to patients and doctors.

8

Integrated Billing System

Manages billing and payments efficiently through the platform.

9

Compliance with Healthcare Regulations

Ensures all data handling and consultations meet industry standards.

10

Multi-Device Access

Allows users to access the platform via mobile and web, enhancing accessibility.

Technologies Used

Design

Figma

Invision

Adobe Photoshop

Adobe Illustrator

Adobe After Effects

Mobile App Development

Kotlin

Swift

Swift

Swift

Swift

Web Development

React js

Swift

HTML

CSS

JavaScript

Backend Development

Node js

Postgrade

Firebase

Typescript

Twilio

SendGrid

AWS

Swift

Swift

Swift

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Success Metrics

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10K

Downloads

50%

increased session duration

70%

high satisfaction

80%

Social Media Engagement

Client Feedback

The Klinicq platform has significantly enhanced our practice by providing a seamless telemedicine experience. Patients can easily book appointments, access their medical records, and engage in video consultations, all through a user-friendly interface. The secure digital prescriptions and real-time notifications have improved our efficiency and patient satisfaction. We’ve noticed a marked increase in patient engagement and a reduction in missed appointments. Overall, Klinicq has exceeded our expectations and transformed our approach to remote healthcare management.

CTO - Klinicq

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