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Case Study 8 True Chef2x

Overview

DG Pick n Drop is a revolutionary mobile application designed to streamline after-sales service for mobile device users. When customers face software or hardware issues with their devices, they often rush to the seller instead of the authorized service center. DG Pick n Drop aims to connect customers directly with brand-authorized service teams and centers, offering doorstep service for any device-related issues. This ensures safety, security, and convenience, as all processes are transparent, and users receive notifications at every stage. The primary goal of DG Pick n Drop is to provide hassle-free, reliable, and efficient service to customers at their doorstep.

Case study 8 True Chef min

Features

1

Doorstep Service:

Conveniently get mobile device issues resolved at your home, eliminating the need to visit service centers.

2

Authorized Service Centers:

Connect with trusted, brand-authorized service teams to ensure high-quality repairs and genuine parts.

3

Real-time Notifications:

Receive instant updates on the status of your service request, keeping you informed throughout the process.

4

Transparent Process:

Track each step of your service request with full transparency to ensure clarity and trust.

5

Nearby Service Centers:

Automatically connect with the closest authorized service centers for quicker response times and service.

6

User-friendly Interface:

Navigate the app effortlessly with an intuitive design tailored for a smooth user experience.

7

Secure Transactions:

Enjoy peace of mind with secure communication and transactions, safeguarding your personal information and service details.

8

Service History:

Access and review your past service requests, including details of repairs and outcomes for future reference.

9

Customer Support:

Dedicated support team available to assist with any inquiries or issues, ensuring a satisfactory service experience.

Technologies Used

Design

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Figma

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Invision

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Adobe Photoshop

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Adobe Illustrator

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Adobe After Effects

Mobile App Development

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Kotlin

Backend Development

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Node js

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Postgre DB

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TypeScript

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Firebase

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Twilio

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SendGrid

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AWS

Real impact stories: Hear from leaders in the industry

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Jayesh Patil

CEO, Lirante

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5.0

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App Screenshots

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