Diner Trip - eCommerce
An innovative mobile application designed to enhance the dining experience by offering a comprehensive platform for food orders.
TEAM SIZE
8 Members
ENGAGEMENT LENGTH
6 Months
Overview
Diner Trip is an innovative mobile application designed to enhance the dining experience by offering a comprehensive platform for food orders. Users can place take-away and dine-in orders from their favorite restaurants, coffee shops, and bakeries directly from their smartphones. The app simplifies curbside pickups and advance dine-in bookings, reducing wait times and optimizing convenience. Key features include real-time coupon application, location-based restaurant search, and the ability to reorder favorites. The app also supports ordering course by course for a seamless dining experience. Diner Trip aims to integrate seamlessly with restaurant systems, providing accurate order details and improving overall customer satisfaction.
Goals
- Streamline take-away and dine-in food orders.
- Facilitate curbside pickup with optimized scheduling.
- Allow advance dine-in bookings to reduce wait times.
- Provide location-based restaurant searches and filtering.
- Implement real-time coupon application and verification.
- Enable users to manage favorite restaurants and menus.
- Support course-by-course ordering for dine-in experiences.
- Improve integration with restaurant systems.
- Enhance user experience with real-time tracking.
- Simplify order customization and accuracy for restaurants.
Challenges
Ensuring accurate dine-in orders proved difficult due to varying restaurant systems and customer preferences. Curbside pickup logistics needed refinement to synchronize user arrival times with order readiness. Coupon redemption integration faced hurdles in real-time verification and seamless application. Additionally, facilitating smooth course-by-course ordering required effective communication between the app and restaurants. Balancing automation with a personalized touch was essential to provide a satisfying user experience while managing operational complexities.
Solutions
We implemented real-time coupon verification to simplify redemption and prevent errors. Curbside pickup was optimized by allowing users to schedule their arrival times and track order readiness in real-time. To address dine-in order accuracy, we enhanced integration with restaurant systems and introduced customizable order preferences. The app also facilitated smooth course-by-course ordering by improving communication between users and restaurants. These solutions streamlined operations, ensured precise order handling, and elevated the overall user experience.
Features
1
Take-Away Orders
Place orders from favorite food spots and pick them up at your convenience.
2
Dine-In Orders
Book ahead to avoid lines and get your food served quickly.
3
Real-Time Coupons:
Apply and redeem coupons instantly without needing physical codes.
4
Location-Based Search
Find restaurants by location, cuisine, or specific dishes.
5
Order Customization
Customize orders with precise preferences and dietary needs.
6
Favorite Menus
Save and manage favorite restaurants and dishes for easy reordering.
7
Curbside Pickup Scheduling
Schedule pickup times and track orders in real-time.
8
Discounts and Offers
Access exclusive discounts and special offers directly through the app.
Technologies Used
Design
Figma
Invision
Adobe Photoshop
Adobe Illustrator
Adobe After Effects
Mobile App Development
Kotlin
Swift UI
Backend Development
Node js
Postgre DB
TypeScript
Firebase
Twilio
SendGrid
AWS
Final Product
Previous
Next
Success Metrics
50k
Downloads
75%
User Engagement
90%
Positive User Feedback
100%
Order Accuracy
Client Feedback
The Diner Trip app has greatly improved our customer experience. The seamless integration of curbside pickup, real-time coupon application, and the ability to customize dine-in orders has been well-received. Our patrons appreciate the convenience of ordering in advance and the ease of managing favorite restaurants. The development team’s responsiveness and attention to detail were outstanding. Overall, the app has enhanced our service efficiency and customer satisfaction, leading to positive feedback and increased engagement.
Andrew Parker
Owner – Brainworks